Privacy policy

Last updated: July 2026

Overview

Your privacy matters to us. This website collects limited personal information to provide a better experience, respond to enquiries, and deliver our products and services.


About us

This website is owned and operated by Scharntel Barnes, creator of the Learn and Grow Series, digital products, and English learning services.


Privacy principles

We are committed to:
✔ Keeping your information secure
✔ Using your data responsibly
✔ Never selling your personal information


Cookies and similar tracking technologies

This website may use cookies and similar technologies to improve your browsing experience, understand site traffic, and personalise content.

You can choose to disable cookies through your browser settings.


How do we use your personal information?

We may collect and use your information to:

  • Respond to messages or enquiries

  • Process purchases or bookings

  • Improve our products and services

  • Send updates (only if you opt in)


How we protect your information

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure.


Your privacy rights

You have the right to:
✔ Request access to your personal data
✔ Ask for corrections or updates
✔ Request deletion of your information

To make a request, please contact us through the website.

Terms and Conditions

Last updated: July 2026

Overview

By accessing and using this website, you agree to comply with these Terms & Conditions. Please read them carefully.


Use of Website

This website and its content are for personal and educational use only. You agree not to misuse, copy, or distribute content without permission.


Products and Services

We offer digital products, books, and English lessons. All purchases are intended for individual use unless otherwise stated.


Payments

All prices are listed clearly on the website. Payment must be made in full before access to products or services is granted.


Digital Products

Due to the nature of digital products, all sales are final. No refunds will be issued once the product has been delivered.


English Lessons

English lessons are currently conducted via Whatsapp and are subject to availability. Lesson formats and services may be updated as the business grows.


Intellectual Property

All content, including books, teaching resources, digital products, lesson materials, and website content, is the intellectual property of Scharntel Barnes (writing under the pen name Tilly R.) unless otherwise stated. No part of this website or its content may be copied, reproduced, or distributed without prior written permission.

Limitation of Liability

We are not liable for any direct or indirect damages resulting from the use of this website, products, or services.

Refund Policy

All digital products and services sold on this website are non-refundable.

Books purchased through Amazon are subject to Amazon’s own refund policies. Any refund requests for those purchases must be handled directly through Amazon.

By purchasing from this website, you agree to this no-refund policy.

If you experience any issues accessing your purchase, please contact us and we will assist you.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept any changes.

Contact

If you have any questions, please contact us through the website.

Fluent with Scharntel. All right reserved. © 2026